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Privacy Policy

Last updated: 26 June 2026

This Privacy Policy explains how Lirova collects, uses, and protects information when you use our failed-payment recovery service for Stripe. We aim to collect only what is needed to operate the service.

Information we collect

We process account information from your Stripe connection, the failed-payment and subscription events required to run recovery, and basic usage data about how you interact with the dashboard.

We do not collect or store full payment card numbers.

How we use information

We use the information to classify failed payments, schedule retries, send dunning communications on your behalf, and show you recovery results in your dashboard.

We do not sell your personal data.

Payment data and Stripe

Lirova connects to your Stripe account through Stripe's official integration. Card data is handled by Stripe under its own terms; we access only the events needed to recover failed payments.

Data sharing

We share data only with service providers that help us operate Lirova, such as hosting and messaging providers, and only to the extent needed to deliver the service or where required by law.

Data retention

We keep information for as long as your account is active or as needed to provide the service, and delete or anonymise it when it is no longer required.

Your rights

Depending on your location, you may have rights to access, correct, or delete your personal data. You can exercise these rights through the support options available in your Lirova dashboard.

Changes to this policy

We may update this policy from time to time. Material changes are reflected by updating the date at the top of this page.

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